Assistant Director, Membership Services (Full-Time Position)

The American Society for Microbiology (ASM), a non-profit organization headquartered in Washington DC, is seeking an Assistant Director, Membership Services in the Membership Services Department.  The incumbent would be responsible for management of membership operations, including development and implementation of member recruitment and retention strategies.

Qualifications:

  • Bachelors’ degree in Marketing, English or Communications; graduate degree in Business or Marketing preferred; science training and/or education a plus
  • Minimum 7-10 years in association management or sales and membership programs directly related to association management
  • Proven experience in strategic membership growth, provide content to inform promotional copy, direct sales, and direct mail
  • Requires highly developed research skills with demonstrated strength and drive for excellence in membership functions
  • Direct experience with membership acquisition/retention
  • Excellent facilitation skills
  • 5-years supervisory experience
  • Ability to be innovative and creative
  • Ability to effectively manage multiple projects and competing priorities at once
  • Prior contract negotiation and contract management experience
  • Familiarity in web analytics tools (i.e. Google Analytics), social media marketing applications (i.e. SocialStudio, etc.) , and bulk email marketing tools (i.e. bluehornet or mail chimp etc)
  • Familiarity with CMS or AMS systems
  • Proficient in MS Office
  • Successful experience supervising staff, budget development, financial management and analysis, short- and long-range and planning
  • Outstanding speaking and written communication skills
  • Superior customer service skill set
  • Ability to travel

Please submit salary requirements, cover letter and resume to: ASM, Attn: HR, 1752 N Street NW, Washington, DC 20036 or email to HR@asmusa.org. EOE.

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